EMPLOYERS
Lower your costs and enhance their experience
We translate complex health plans and data into intuitive healthcare experiences, delivering powerful savings and benefit-enhancing solutions through one streamlined platform that seamlessly connects members to the right benefits when it matters most.
Redefine efficiency with AI-powered employee service
Welcome to the future of benefit administration where AI-powered agents, trained on member and plan data, handle common questions on the front end, so fewer calls reach your Human Resources teams. They can read plan documents, company handbooks, and even track member deductibles with 24/7 real-time support, fulfilling employees' need for instant gratification.
Solution integration for smart cost management
Empara helps employer groups take advantage of cost-saving opportunities by driving behaviors that lower both out-of-pocket member expenses and overall plan costs. By seamlessly integrating and promoting your cost-containment partners—like virtual care providers, benefit navigators and specialized add-on benefits—in one app, Empara helps employers control rising health and pharmacy costs.
Member-level engagement reporting & analytics
Unlock the power of detailed engagement insights. Our platform refines and reinforces benefit strategies by tracking employee actions and behaviors. Measure the effectiveness of your benefits through in-app engagement and push notifications, ensuring that your strategies are resonating with your people and driving the desired outcomes.
Proven technology to lower healthcare bills
BILLASSIST SOLUTION
No matter the benefit type or coverage, our technology makes it easy for employees to lower out-of-pocket costs through hospital financial assistance programs or bill negotiation.
For example, nonprofit hospitals are required to offer free or discounted care to patients who qualify. Members can save up to 100% on their hospital bills.
Custom AI virtual assistant
AI ASSISTANT PLATFORM
Frustrated by the same benefits questions over and over? Do these questions put your organization at risk of a HIPPA violation? We can help with that. Our virtual assistant, Em, handles routine inquiries in real-time, freeing up valuable time for your HR team as well as benefit navigation or benefit administration teams.
Reduce HR Workload: Em can provide immediate answers and explanations for employee questions on any critical documentation your company has – like benefit summaries, company policies, employee handbooks and more.
24/7 Real-Time Support: Healthcare doesn’t take vacation, so Em is always on! Em can assist members on any day at any time to ensure they get the information they need to make smart healthcare decisions.
A 5-Star Employee Experience: If a question goes beyond Em’s capabilities, she will seamlessly connect that member to your team or service provider. It’s truly the triage service HR teams have been waiting for!
Your brand? You've got it!
DYNAMIC BRANDING
Tired of the brand confusion created by the sheer volume of health benefit solutions? With Empara you can launch your custom branded consumer-grade benefits app with ease. Once the user logs in, the app dynamically adapts to your specific branding, incorporating your logos, design elements, and color theme.
One app, one login, everything members need
MEMBER APP
Configurable notice carousel
Customized home screen quick links
Intuitive, sharable digital ID cards
Accumulators and claims history
Integrated add-on solutions (Rx, navigation, virtual care)
Robust multi-media message center
Custom AI capabilities
