BROKERS & BENEFIT CONSULTANTS
Member tech for modern health benefits
The Empara Platform refines benefit delivery. By simplifying—and connecting—the health benefits experience, we reduce the workload for HR teams and the groups they serve, leading to happier, healthier members and lower costs across the board. Think seamless, consumer-grade member experiences that enhance your market presence and keep clients coming back year-after-year.
Fully configurable & seamlessly integrated
We’re a partner that goes in with you, investing in deeper integrations with your solution providers and developing configurable and adaptable platforms that allow you to personalize apps, branding and interfaces for your clients and members.
AI-powered efficiency for member service teams
By leveraging the latest in AI and software infrastructures, we dramatically reduce call volumes for member service teams, offer personalized insights and seamlessly navigate members through complex multi-step processes.
Cost-saving solutions that win and retain clients
Empara makes the most of the limited time people have to spend on their health. Members are presented with real-time opportunities for cost savings, including user-friendly service estimate tools, that reduce both out-of-pocket and overall plan expenses.
Your brand? You've got it!
DYNAMIC BRANDING
Move beyond the standard "white label" experience with Empara. Upon user authentication, the app dynamically adapts to your specific branding, incorporating your logos, design elements, and color theme. Plus, extend this customization capability to your member groups, empowering them to personalize their own app experience.
Custom AI virtual assistant
AI ASSISTANT PLATFORM
Em is our highly adaptable AI agent platform, designed to comprehend a wide range of customized contexts and documents, including member accumulator data, benefit information, bills, and claims. This capability allows Em to deliver exceptional efficiencies for both members and plans. Additionally, she can be personalized with a custom name and avatar to align with your brand!
One app, one login, everything members need
MEMBER APP
Configurable notice carousel
Customized home screen quick links
Intuitive, sharable digital ID cards
Accumulators and claims history
Integrated add-on solutions (Rx, navigation, virtual care)
Robust multi-media message center
Custom AI capabilities
