Your Custom AI Benefits Assistant
Meet Em, your virtual benefits navigator. She instantly answers questions via phone or text, guiding members to in-network services and smarter healthcare choices. By automating routine member and provider inquiries, Em dramatically reduces call center volume and boosts efficiency. Plus, she can be customized to match your brand.
Dramatically reduce call center volume
Em reduces workload for call centers and HR—automating provider interactions and instantly answering member questions. When they need a person, they can seamlessly transfer to your team.
Supercharge your member service team
When service teams are freed from answering simple benefit coverage questions, they can focus on the high value interventions that reduce cost and improve health outcomes.
Get members what they need, immediately with zero effort
Scratch that instant gratification itch. With Em, members get a real-time, well-defined responses to their questions that may inform important healthcare buying decisions.
Customize with your brand and data
Empara is the first to offer a fully configurable AI assistant, allowing you to deploy your own AI solution to the market at a cost that makes sense for your business.
Book a Demo Today
Discover how Em can power your solution.
Three ways our clients are using AI to power their busiess
A progressive TPA implements Em to optimize their member service team and build toward a more seamless price transparency solution.
A disruptive health benefits consultant leverages Em to optimize launch of non-traditional plans.
An HR consulting agency launches custom branded version of Em as an extension of their client offerings.