Your Custom AI Benefits Assistant
Empara’s customizable AI virtual assistant is designed to make navigating benefits quicker, simpler, and more personalized. Powered by the latest generative AI models, Em is trained to understand and answer questions about member group health benefits, regulations, terminology, policies and more.
Dramatically reduce call center volume
Em quickly answers a myriad of member inquiries by accessing member specific coverage details and accumulator data, reducing the workload on call centers, member service teams and HR departments.
Supercharge your member service team
When service teams are freed from answering simple benefit coverage questions, they can focus on the high value interventions that reduce cost and improve health outcomes.
Get members what they need, immediately with zero effort
Scratch that instant gratification itch. With Em, members get a real-time, well-defined responses to their questions that may inform important healthcare buying decisions.
Customize with your brand and data
Empara is the first to offer a fully configurable AI assistant, allowing you to deploy your own AI solution to the market at a cost that makes sense for your business.
Book a Demo Today
Discover how Em can power your solution.
Three ways our clients are using AI to power their busiess
A progressive TPA implements Em to optimize their member service team and build toward a more seamless price transparency solution.
A disruptive health benefits consultant leverages Em to optimize launch of non-traditional plans.
An HR consulting agency launches custom branded version of Em as an extension of their client offerings.